A request becomes an email
It has no owner, deadline or next step until someone re-enters it elsewhere.
Design · integration · operations
Your business,connected end to end.connected endto end.
Websites, CRM, automations and AI connected to your tools, with important decisions kept in human hands.EmTé designs and runs digital systems for Quebec SMBs: websites, CRM, automations and AI features. We integrate with your current tools, document how the system works and keep important decisions in human hands.
25 minutes · No commitment · Scope defined before any proposal
The cost of friction
What falls between your tools always ends up on someone's schedule.
The problem is rarely a lack of software. It is the manual handoff from one tool to the next, with no clear owner, no next action and no shared view.
Field notes · four recurring frictions
The same data, three times
Form, spreadsheet, CRM, accounting software: every copy adds delay and another chance for error.
Follow-up depends on memory
When the week gets crowded, reminders, approvals and follow-ups are the first things to slip.
No one sees the whole picture
Each tool shows its part. None shows what is blocked, who owns it and what comes next.
Our solutions
Four building blocks, designed as one system.
Each building block works on its own, but reaches its full value connected to the others. You start where it's most useful, then extend at your own pace.
Start with one block · extend at your pace
Who it's for
A cross-industry method, grounded in real operations.
Three profiles · processes to connect
Service businesses
Inbound requests, appointments, estimates, client records and after-sales follow-up, connected without replacing every tool.
Administrative and sales teams
Pipelines, tasks, approvals, communications and visibility into what is waiting for a decision.
EmTé's expertise comes from construction administration, but the method applies to many service SMBs. Highly regulated sectors and high-impact decisions require a separate review before any engagement. Real estate broker? See our dedicated page →
How it works
A structured implementation, step by step.
You validate each step before moving to the next. Projects are deployed in phases.
Five steps · validated one by one
- 01
Discovery call
A 25-minute conversation to confirm the problem, the context and the fit.
- 02
Implementation plan
Mapping of the priority process, scope and phases, followed by a written proposal.
- 03
Implementation
Website design, CRM configuration, automations, integrations and testing against the agreed criteria.
- 04
Go-live
Training, documentation, validation and a controlled launch.
- 05
Managed service
Monitoring, support and optimization according to the chosen package.
The timeline depends on your processes, data and integrations; it is defined in the implementation plan.
Ways to start
Scope before invoices.
Starting prices posted · scope defined in writing
In-depth diagnostic
System Diagnostic
When a problem crosses several tools, we map the process, risks, priorities and budget before proposing an implementation.
100% credited toward any implementation project of $4,900+ accepted within 30 days.
$950
CAD · before taxes
Connected website
A focused, fast website connected to the follow-up that should begin after every form.
- Setup
- $1,900
- Platform subscription
- from $200/mo
- Architecture, copy and design tailored to your offer
- Form connected to the CRM or tracking system
- Technical SEO foundations and privacy-conscious conversion measurement
- Domain and accounts registered in your name
- Platform subscription from $200/month
- Implementation from $1,900
Recommended starting point
Operational system
One priority process connected end to end, with ownership, approvals and a clear view.
- Setup
- $4,900
- Optional monthly service
- from $500/mo
- Process mapping and written acceptance criteria
- CRM, automation or integration based on the actual need
- Approval rules and human safeguards
- Operating procedure and team training
- Rights to data, deliverables and modules defined in the contract
- Optional support from $500/month
Connected operations
Several processes, teams and data sources brought into one architecture, operated with you.
- Setup
- from $8,900
- Managed service
- from $2,500/mo
- Multi-process architecture and specialized integrations
- Operational dashboards and exception tracking
- Documentation, access controls and continuity plan
- Monthly support defined by scope
- Documented exit plan and export formats
- Implementation from $8,900
Your data, content, domain and accounts remain under your control. Rights to engagement-specific deliverables, EmTé's reusable modules and third-party technologies are set out in writing before the project starts.
Construction, bid tracking and B2B commercial accounts: more specific vertical offers are presented on their dedicated pages.
The right starting point depends on the process to fix, not on the number of features to sell.
Starting prices in Canadian dollars, before taxes. The proposal states the scope, instalments, platform and usage fees, support, any minimum term and the end-of-service procedure. No mandatory fee is added after acceptance without your written approval.
What support covers
Support covers the use and correction of the elements included in the package. New processes, integrations, campaigns, development and scope changes are subject to a separate estimate.
Guarantee
Delivered as agreed, or fixed at no charge.
Before the engagement begins, the functions to deliver and their acceptance criteria are set in writing. During the 30 days following go-live, any included function that is not conforming is fixed at no charge.
EmTé does not guarantee any specific sales volume, revenue or business outcome.
See the termsFrequently asked
What SMBs ask us
Fifteen questions · straight answers
Is EmTé just a CRM, or just websites?
Neither. EmTé builds connected business systems: website, CRM, automation and AI. You can start with a single piece, often the website, then connect the others over time, without rebuilding everything.
Does EmTé only sell access to software?
No. The platform subscription covers the configured environment and the technical services named in the proposal. Recurring human services are presented separately when applicable. Setup fees cover analysis, configuration, testing, training and go-live.
What technology do you use?
EmTé selects and configures proven technologies, including HighLevel when it fits the situation. The choice depends on your operations, your integrations and your requirements. When a need can't be properly covered by the platform, an integration or an add-on module can be proposed.
Is EmTé a HighLevel reseller?
No. EmTé designs, configures and runs your connected business system. HighLevel is one of the technologies we may use behind the scenes when it fits, but the value we deliver is analysis, implementation, integration and support, not the mere resale of a license.
Why are there setup fees and a subscription?
Implementation is an initial project: processes, data, configuration, automations, testing and training. The platform subscription then covers the configured environment and the technical services named in the proposal. Human monitoring, managed support, optimization and usage fees are presented separately when applicable.
See all questions (10 more)
Are SMS, calls, emails and AI features included?
They can incur variable fees based on usage. These fees are presented separately and thresholds can be agreed on to avoid surprises.
Can I cancel?
Yes, according to the initial term and notice stated in your proposal. Some offers become month-to-month after the initial term and then provide for 30 days' notice. Any mandatory termination rights continue to apply.
What exactly do I own?
Your data, content, marks, domain and accounts opened in your name remain yours. EmTé retains its methods, templates, connectors and reusable generic modules. After payment, you receive the contractual rights needed to operate and have the deliverable maintained; a complete assignment or exclusivity must be written and priced separately. Third-party platforms and components remain governed by their own licences.
Does AI replace my team?
The goal is to automate repetitive tasks and help the team respond faster and more consistently. Important decisions should keep human validation when the context requires it.
Can AI run locally without sending my data to a model provider?
Yes, when the use case, volume and budget justify it. The business purchases the recommended hardware in its own name; EmTé sizes, configures, secures, connects and supports the local environment. A strict local mode is designed without silent cloud fallback. Scope, network dependencies, updates, support and limits are defined in writing before the engagement.
Does the system integrate with my tools?
Often, yes. EmTé first checks the available connectors, APIs, costs and limits. An integration is never promised before that validation.
How long does an implementation take?
The timeline depends on the processes, data and integrations. It is defined in the implementation plan. Projects are deployed in phases to reduce risk.
How do you protect personal information?
Collection is limited to what's needed, access is restricted and relevant providers are documented. Transfers outside Quebec and any required assessments are handled according to the nature of the engagement.
What is your guarantee?
Functions and acceptance criteria are defined in writing. During the 30 days following go-live, any included function that is not conforming is fixed at no charge, under the conditions set out in the contract.
How can I verify that EmTé is a legitimate business?
EmTé inc. is a joint-stock company registered in Quebec under NEQ 1180780612. The legal notice, privacy policy and terms of service are available on the site.
Let's discuss your projectMontreal · Quebec
Discovery call
Let's see what your tools could achieve together.
The 25-minute call is there to confirm whether EmTé is a fit for your business. If the project warrants a deeper analysis, a clear implementation plan will be proposed.
- 25 minutes, no commitment
- Scope and costs defined in writing
- Quebec company · bilingual EN/FR